- This topic has 15 replies, 11 voices, and was last updated 07/20/2018 | 12:04 by .
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Topic
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I am interested in how many members have trouble accessing our club website? A significant percentage of the times that I log in, I cannot access certain topics. For example, I just logged in to get details for our July 8th picnic, but can’t access the thread (though I can access other locations and create this post.) I ask because I want to understand if this is a significant issue, or if I am in a small minority that have frequent access problems. If you would help me quantify the problem by answering the following questions, I would appreciate it:
Questions:
1) Do you ever have problems accessing any area of the club website? – yes or no
2) How often do you experience an access problem somewhere on the site when you log in? – 0-100%
3) Does it make you access the club page less? – yes or no
4) Is it something you would like improved? – yes / no / don’t care
5) Do you access with a Mac or a PC?
6) Comments?As an example, my results are:
1) yes 2) 50% 3) yes 4) yes 5) Mac 6) I access the page infrequently due to frustration over failed access. Accessing specific threads is a crapshoot.The results of this data request will determine if I should let this go, or pursue improvement further with our webmaster. His duties don’t pay as well as they should, so I don’t want to burden him with identifying improvement options to present to our BOD, if this is not a significant issue for much of our membership.
No promises, as the options for improvement may not exist or be affordable, but I will follow up if I get results here that warrant it, and I thank you in advance for any inputs provided.
Chris
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